Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information about our shipping process.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery time is 3–7 business days for most orders within the United States. In some cases, delivery may take up to 10 business days depending on location, demand, or courier delays.
Shipping Costs
We offer free standard shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation with a tracking number. Please allow 2–5 business days for tracking information to update.
Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to factors outside our control such as courier delays, weather conditions, or high demand. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the carrier first. If you need further assistance, our customer support team will help investigate the issue.
Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photo evidence so we can resolve the issue promptly.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team through our website. We aim to respond within 24–48 hours.